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      Spectrum

      Engaged employer

      Spectrum reviews

      Management has no clue! - Retention Representative Spectrum Employee Review

      2.0
      5 Mar 2015
      Retention representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The two best reasons for working at Charter are the quick access to healthcare and that if you live in the Charter service area you pay almost nothing for your services.

      Cons

      Retention call center management set criteria that has no chance of being met. Pay - even with commission - is low for the stress. Many people on discipline due to unrealistic rules. Call center employee turnover rate is very high. Management favoritism is pervasive.

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      5.0
      29 June 2026
      Field technician ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

      Cons

      Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

      5.0
      17 Sept 2019
      Human resources coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

      Cons

      Strict on dress code and professional appearance

      309
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