Customer service... non existent! - Co-Manager Speedway Employee Review

1.0
13 Aug 2012
Recommend
CEO approval
Business outlook

Pros

You do not have to have a degree to be hired directly into a management position. Fun regular customers seem to be the only plus especially the little old lady who wants you to rub her lottery tickets on you for good luck.

Cons

Speedway cares more about cleaning the store and finishing menial tasks than stopping what they're doing to jump on the register and knock the lines down. The bonus program for management is horrible. The monthly inspections are designed to be failed and when being inspected customer focus is the last thing on any employee's mind. Speedway hands out district management jobs to college grads with degrees not pertaining to management or any past management experience simply because these young grads are friends with either the VP or some higher up employee who works in the Enon office. This has a negative impact on employee moral and customer service.

Explore other reviews about Speedway

5.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Love working on meeting people

Cons

There is nothing I would want for my life

2.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Work as a team... regulars keep it interesting

Cons

Company expects more and more without proper compensation. 7-11 is closing them down slowly.

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