7mo
Dear former employee,
Thank you for taking the time to share your perspective. We are truly sorry that your experience was so negative. We take your honest feedback very seriously as it highlights critical areas where we must improve.
We also want to clarify our approach to compensation. We offer a competitive base salary, which is benchmarked against market standards every quarter. Crucially, this is supplemented by a substantial performance-based bonus that, for our high achievers, often doubles or triples the base salary. In a sales role, performance directly impacts total earnings, and we understand that employees who consistently fall short of targets are likely to be dissatisfied with their overall compensation, which is a common reality in any commission-based sales environment.
We understand your frustration with our leadership team and will work towards addressing the issues you mentioned. Our ultimate goal is to build the transparent, ethical, and professional company we aspire to be. We sincerely wish you the best in your future career endeavors.
Warm regards,
The Spines HR Team