Good Learning Experience and Growth--Bad Upper Management (not "leadership"---Management) - Manager Sport Clips Employee Review

4.0
29 July 2021
Recommend
CEO approval
Business outlook

Pros

Great place to learn about business and the craft. Paid training is offered which is a plus and they do a great job of helping to establish a foundation for their team members to build upon. I do believe they do their best to set their employees up for success with their onboarding. Benefits are above par for the industry. Made lifelong friends along the way. Established a fantastic clientele. Had opportunities to grow within the company. The environment can be fun and incentives are sometimes offered and recognized for excellent performance, which I enjoyed. Pay was good. The company is values-based and that made a deep impact on me that I will carry that with me forever. Truly loved a lot of the people I met, worked with, developed and learned from along the way. Grateful for what I gained during my time there. I'd recommend to those that are new to the industry or that I know are cut out for the work.

Cons

A common struggle is not having enough team members and the team members they do have, in turn, get burnt out. It is a very structured environment which can be a con for those that don't function well in that type of organization. Shifts can be long, and in a busy store where there's no coordinator (receptionist) to assist with all of the tasks that take place before, in between, and after clients, a long shift becomes EXTREMELY LONG and then you repeat it over and over. It's hard to find balance.

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Sport Clips Response
4y
I appreciate the 10 + years that you spent at Sport Clips. Your feedback is valued and sent to the appropriate party for review. Thank you for being a part of making us better! I wish you the best in your career!

Explore other reviews about Sport Clips

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay, schedule flexibility, growth opportunities, company events, benefits

Cons

The pay is excellent as long as you’re performance is strong and especially if your flexible with your schedule and full time. But if you’re not a good performer or super part time, this might not be the best place for you.

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Sport Clips Response
1w
Thank you for taking the time to share your experience! We're thrilled to hear that you appreciate the pay, schedule flexibility, and growth opportunities at Sport Clips. It's wonderful to know that our company events and benefits contribute positively to your experience as well. We recognize the importance of performance and flexibility in maximizing your potential within our team. Your feedback about communication is invaluable, and we encourage open dialogue with appropriate leadership to ensure everyone feels supported. We're proud to have you as part of our All-Star Team Members and look forward to supporting your continued growth and success with Sport Clips. Thank you again for your kind words. We appreciate your time and contributions to Sport Clips.
1.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and decent pay.

Cons

Team leader claimed to care about his team, but only cared about a few! Team leader cared more about employees, causing problems than the employees doing their job! Team leader got teary-eyed when an employee needed to be let go for being aggressive with another stylist! Team leader refused to pay out vacation time to an employee who quit, stating that it wasn’t policy and had never done before, employee who quit showed proof that it had been done before and team leader still refused to pay out vacation. Very few policy and procedures are followed per Sport Clips handbook, 100% would not recommend working for Sport Clips, especially at this location. Well hourly pay is decent, bonus on any level is nearly impossible, especially as a manager! As a stylist, you have to hit all three metrics to bonus at all, and as a manager, you yourself have to hit all the metrics, and you have to have at least one stylist who hits their metrics as well.

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Sport Clips Response
2d
Thank you for sharing your experience. We appreciate your feedback regarding the team dynamics and policies. We are committed to fostering a fair and supportive environment for all employees. We value your input and are dedicated to improvement. Please note that each store is independently owned and operated under our franchise model, which means experiences can differ by location. We take concerns about management and workplace culture seriously and encourage open communication to address any issues. Your feedback is important, and we will share it with the appropriate franchise leadership.
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