Meh - Member Benefits Specialist Spring Health Employee Review

4.0
4 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- great leads - great coworkers - the role itself is relatively easy for the pay - emails only, hardly any patient phone calls (before the merge)

Cons

- horrible upper leadership - The team merged from Healthplan Ops to Care Ops, which made the role worse. We are now also a flex role with the call center reps which isn't what we signed up for. No new contract for this added role as well.

Explore other reviews about Spring Health

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

I received payment on time.

Cons

No cons. Just moved on.

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Definitely some smart and dedicated co workers. Remote work was nice but they are trying to get rid of it too.

Cons

Company tries to be a FAANG without the pay or proper career structure. You are never doing good. Leadership is out to save themselves before anyone else. Quick to pass blame down. It was honestly a very toxic work environment. Wouldn’t be surprised if someone sues the company from how leaders speak to ICs. Poor manager training leads to unprepared managers. There was a first time manager in engineering who had almost everyone on his team quit, never had a single IC under them promoted and the manager still got a hefty promotion. Very clear that company’s priorities are not in the interests of employees.

3
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