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St. Luke's Health System

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Work For a Private Practice Instead - Patient Access Specialist II St. Luke's Health System Employee Review

3.0
6 Feb 2019
Recommend
CEO approval
Business outlook

Pros

St. Luke's is a major employer for the state of Idaho if you really need a job. It's relatively secure if you have no plans for growth. There are always job openings.

Cons

St. Luke's HR rules and regulations are contradicting. For example, if you are ill and contagious then you are REQUIRED to stay home however, you will still get marked for an unexcused absence. You can only get 6 unexcused absences in a rolling calendar year without getting a written warning. If you must leave work for any reason, that is unexpected, it will count as a full unexcused day or a half unexcused day no matter the circumstance. If you get 9 unexcused occurrences in a rolling calendar year, you will get fired. HR works for the organization not for the employees. The organization does not care about it's employees in the same manner that they require their employees to care for patients. The organization only cares about making money. They have laid off hundreds of loyal employees and will lay off more due to their expensive expansions. They have also limited supply budgets, are not giving promotions, and are overworking employees to burnout or resignation. Turnover is very high. Management works for the organization and not for the employees. Management is not to be trusted.

Explore other reviews about St. Luke's Health System

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice people to work with

Cons

Far from places overall good

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Good PTO accumulation for veteran employees. Direct supervisors are generally pleasant to work with. Workload is more manageable compared to other local hospitals.

Cons

Benefits are lacking: health insurance is poor and matching contributions to retirement are lower than other employers. Wages are not keeping up with the rise in cost of living for the area. Most recent annual raise was higher than prior years, however raises must continue in this direction to correct the problem. HR generally seems hostile when approached with questions and are not transparent. No locality pay for Boise campus despite heavier/specialized workload and marked increase in cost of living. We have had employees quit simply due to housing unaffordability. Overall St. Luke's feels much more bureaucratic/corporate than when I started working there.

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