Should have applied at Highmark - Customer Service Representative Staffmark Employee Review

2.0
22 May 2023
Recommend
CEO approval
Business outlook

Pros

I was hired and the people I worked with were great.

Cons

Staffmark kept a portion of my hourly pay I wasn't making the same as others who were hired at the same time for the same job also staffmark failed to send my paycard to me and I didn't get paid for over a month.

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Staffmark Response
3y
Hello, while we appreciate your feedback you seem to have a misconception of our business. Staffmark does not keep a portion of your hourly pay. Please contact AskHR@staffmarkgroup.com so we can reconcile this.

Explore other reviews about Staffmark

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Same day pay for shift completion as a temp Insurance benefits are offered Non-strenuous work schedule work three days off four days except for during peak season. You’re still off three days..

Cons

Cons are not really a big thing to worry about from my experience so far it’s only mechanical cons, not people cons, which can be fixable in most cases.

3.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are strong individual contributors across the organization who genuinely care about their clients and candidates. The business itself has market opportunity, especially in industrial staffing, and there is potential to build something meaningful with the right strategy and execution.

Cons

Leadership lacks alignment between stated goals and actual execution. There is a clear disconnect between the vision communicated during hiring and the day-to-day expectations in role. In some instances, employees are placed in situations where they are asked to engage in practices that raise ethical and, at times, legal concerns. This creates an uncomfortable and high-risk working environment, particularly for those who prioritize compliance and professional integrity. Despite discussions around evolving the business toward higher-margin, relationship-driven growth, the operating model continues to default back to transactional “fill and bill” activity. Efforts to introduce more strategic structure, improve efficiency, and modernize workflows are often dismissed or labeled as unnecessary. There is also inconsistency in how policies and code of conduct are applied, which creates a perception of unfair and selective enforcement. This impacts trust, morale, and overall team performance. Additionally, there is an over-reliance on outdated sales approaches that do not reflect how modern workforce solutions are built or sustained in today’s market.

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