Pros
Some managers pleasant and supportive.
Cons
Very high stress from high sales targets. Commissions scheme only rewarding when exceeding targets by a lot. No commissions if below a minimum threshold (which is not low). Training provided does not equip staff to carry out the role effectively, feels like it was done just to cover the bank legally. Expected to provide good service to walk-ins whilst receiving no bonus or additional compensation based on service performance. Backend support is almost non-existent with other teams in the bank saying to "manage clients" for matters that they lapsed. Work-life balance non-existent since clients see us as service staff and the bank seems more than willing to find any reason to cut commissions. Scorecard is designed such that you have to choose between focusing on commissions or progression, not both.