I am a disposable pawn in the cheap, unprofessional game that Staples calls a business. - Sales Associate Staples Employee Review

1.0
1 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Some of my co-workers are cool people. Only 1 of the managers at the 2 locations that I have worked at are cool, respectful, competent and hard working.

Cons

EQUALITY: Unfairness in all aspects. You can work 5 times as hard as someone in your same department and there is no bonus, compensation or even recognition for your efforts apposed to theirs. Almost always do employees that are lazy and unwilling receive employee of the month. They also receive the most and best hours weekly. It makes you wonder why you bother to do your best. It makes you begin to realize that Staples doesn't care who does well, who has ambition or initiative. Honestly, besides "selling plans", I have no idea what Staples wants from us. There are tons of guys working in the Easy Tech department and I am the only female working in office supplies/furniture. Management tells them its ''not their job" to do anything other than sell plans and technology so when I am carrying a chair half my weight down a freaking ladder, they won't even bother to help. All the techs do is stand around. I sell more plans than they do and THEY get the bonuses. The techs are no where around and I end up having to help their customers too. So.... I started to say "its not my job." Our district manager does not even acknowledge you unless you are an easy tech; as if you don't even exist. The only time he even notices you is if you are doing something wrong. Management gives you zero praise and even awards your lazy co-workers and then expects you to go above and beyond for them. I was told that I wasn't supposed to "sell" a customer a stupid camera because they want to make sure the techs sell them properly with a plan included but there wasn't even a tech in sight & that is the reason the customer wandered all the way in my department looking for someone to help them. So i no longer help customers that aren't looking for office supplies. Just as my manager wishes. DRESS CODE: You have to wear these red polo shirts that are never the correct size so if you're bigger, you'll have to squeeze into the shirts and feel completely uncomfortable. If you're smaller, the smallest shirt they have is still too large. Women look masculine in huge POLO shirts. You have to wear black pants with no pockets on the outside. If you have pockets on the outside then they will consider them jeans??? and you'll be told you are violating dress code. Shoes, socks and belt MUST be black. I know someone that got in trouble for wearing white socks. I was written up for wearing black shoes with a single white stripe at the bottom and white shoe string "holes." Shoes have to be ALL black and if your pants have belt loops, you are told that you absolutely must wear a belt. They want you to look a certain way but when everyone's shirts started getting worn out with holes or ink stains that cannot be removed, it took them several months just to get us new shirts. If you forget your name tag, you get written up. They even tell you which material pants they would prefer you to wear as if they are going to pay for it themselves. You're also not allowed to wear any shirts under your staples shirts unless they are not visible. If they than see the collar on your undershirt, they have a problem with it. PAY: Pay sucks. I know people working at other stores similar to Staples making almost 4 dollars more an hour than I am. (Im on my way out of the door trust me) Zero bonuses unless your in easy tech and you just may get a 25 cent raise every year. Seniority, qualification and competence means nothing when there's actually a chance for promotion. They do not promote from within the company. Its always someone from somewhere else. BENEFITS: They have these so called benefits that you are only able to enroll in between a 2 week period in May once every year. If you happened to start anytime after that 2 week period.... No benefits for you. The health and eye benefits start 6 months after enrollment and dental starts a freaking year after enrollment. You'll be paying at least $30 out of every check per month for a year before you can get dental. God forbid you quit, get fired or whatever before that 1 year or 6 months come because all of that money will have gone to waste and you won't even have seen a single doctor covered under Staples insurance. OVERALL: Staples isn't a good place to work at all. Staples treats its employees like they are disposable and they don't care about you 1 bit. Almost all of my co-workers feel the same. The only ones that disagree are the lazy employees that get employee of the month every month.

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Pros

People are nice, environment is good

Cons

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4.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Stable corporate environment Staples is a long-established retail company, so roles usually come with: Structured processes Predictable workflows Lower volatility compared to startups 2. Exposure to large-scale retail systems You get experience with: High-traffic e-commerce platforms Product catalog systems (thousands of SKUs) Order management and supply chain integration This is useful if you want to move into bigger retail or tech e-commerce companies later. 3. Good learning ground for beginners to mid-level professionals Common learning areas: Digital merchandising SEO for product pages Pricing and promotions systems Basic analytics (conversion, traffic, funnel metrics) 4. Cross-functional collaboration You typically work with: Marketing teams Merchandising teams IT / engineering Supply chain / fulfillment Good exposure to how retail ecosystems operate end-to-end. 5. Employee benefits (varies by role/location) Often includes: Health insurance Employee discounts Paid time off Corporate training resources

Cons

Limited innovation compared to tech-first companies Staples is primarily a retail company, so: Processes can be traditional Innovation may move slower than in Amazon/Shopify-type environments 2. Tooling may feel legacy-heavy Depending on team, you may work with: Older CMS or merchandising tools Internal systems that are not always modern or flexible 3. Role specialization can be narrow Some e-commerce roles can become repetitive: Product page updates Catalog maintenance Routine reporting tasks Less exposure to deep engineering or advanced product innovation unless you're in a technical team. 4. Moderate salary growth compared to big tech Compared to companies like Amazon, Microsoft, or Google: Compensation growth may be slower Bonus structure can be more conservative

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