Good, but lacks structure. - Sales Development Representative (SDR) Starburst Employee Review

Thank you for leaving this review and sharing this feedback with us. We really appreciate the positives you mention about our culture and product. We are always working on implementing communication best practices and making sure people know why decisions are made, how it affects them, and what our company goals are to ensure company-wide alignment. Our quotas are based on feedback results and evaluating the inputs and outputs necessary to hit our goals. Last year was a year of experimentation with seeing what the right formula would be to hit our goals. We’ve taken all of those inputs and we have a new commission plan we’re very excited about based on employee feedback and analysis. We would rather be an organization that takes feedback constantly and adjusts our quota plans rather than making employees wait an entire year on a plan that you feel you can’t be successful against. SDR comp plans are SDR driven output, which is the main change that was made, so that SDR comp plans don’t rely on AE closed sales. This enables our SDR org to be fully autonomous in their work and impact on the org. Thank you again for sharing this feedback with us. -Marissa Walden, Global SDR Director