Great in-between job - Customer Service Representative Startek Employee Review

4.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Culture and People. Heart of CBD Really Fancy Coffee Machine WFH encouraged

Cons

Heavy workload - calls, admin engineered for back-to-back customer queries and work without break. Mentally exhausting Personal and bathroom breaks heavily monitored - not allowed to leave desk without being questioned, and logging process unduly onrous. Exploit VISA and migrant workers to force compliance under threat of deportation. Leads to worse work conditions. Low pay. High turnover - don't expect long-lasting friendships. No networking or socialising. Can be lonely. Irregular hours

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