4.0
5 Oct 2025
Current employee, less than 1 year
Melbourne
Recommend
CEO approval
Business outlook
Pros
Friendly Culture and People. Heart of CBD Really Fancy Coffee Machine WFH encouraged
Cons
Heavy workload - calls, admin engineered for back-to-back customer queries and work without break. Mentally exhausting Personal and bathroom breaks heavily monitored - not allowed to leave desk without being questioned, and logging process unduly onrous. Exploit VISA and migrant workers to force compliance under threat of deportation. Leads to worse work conditions. Low pay. High turnover - don't expect long-lasting friendships. No networking or socialising. Can be lonely. Irregular hours