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State Farm Agency

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Entry level sales and customer service - Agent Team Member State Farm Agency Employee Review

2.0
6 Feb 2024
Recommend
CEO approval
Business outlook

Pros

A stable position for growth if you are starting out newly licensed in insurance. You would be expected to service most policies for existing clients depending on the agent's office protocol and the size of the team vs the size of the book of business.

Cons

Smaller teams vs larger book of business are expected to hold dual roles in sales and service and multitask constantly. The company uses over 7 different platforms for various types of quotes not including the sister companies - those are separate and you will be trained in all of them. The system crashes OFTEN. We have to wait or reboot almost 3 times a month

Explore other reviews about State Farm Agency

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay stable hours if you are under good management

Cons

Can be repetitive doing the same tasks constantly

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

-Decent pay. Reliable raises and bonuses. -10k a year tuition reimbursement (graduate degree)

Cons

-Too many bad front line managers. Too many don't understand how to do the job in todays world. Thry were an adjuster 15+ years ago when you could get anything approved or deny anythung with little to zero oversight. Now its a maddness of red tape, poor teaching, poor leadership, and arrogance. -Work life balance is horrible.

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