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      Stefanini

      Engaged employer

      Stefanini reviews

      Downfalls to large companies - Deskside Technician Stefanini Employee Review

      2.0
      2 June 2018
      Deskside technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was very reasonable for my position, insurance was affordable and decent, and hours were fair. The workload was fair when I started but ended as completely unbearable due to layoffs. We ended up with a skeleton crew so the amount of work performance required I don’t feel was humanly possible.

      Cons

      HR means well but I think they just don’t fully care about employees because they’re replaceable. It’s a large company so it feels like employees are just disposable and invaluable. I really loved my job here in the beginning but it just ended in a total toxic mess. Management here is the worst I’ve ever experienced in all my 15 years of working. Employee satisfaction at Stefanini really depends on what position and client you’re matched with. I worked for an awful AWFUL client. I would not recommend Stefanini. Sometimes it’s better to avoid large companies like this because the workload doesn’t match the pay. They work with the absolute bare minimum crew. Be prepared to be completely overloaded with work everyday.

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      Stefanini Response
      7y
      Hello, and thank you for your honest review. It is unfortunate your experience with Stefanini was not positive. Our management does their best to make sure that all relationships, between coworkers as well as between employees and client, are as positive as they can be. I would like to try and speak with you about your relationships with your manger and with your client. If you would be interested in sharing your experience with us, please feel free to reach out any time. Thank you again for your time. Sincerely, Nick- Human Resources

      Explore other reviews about Stefanini

      3.0
      30 June 2026
      Tier 1 technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      If you do a good job for a little over a year you can move into lots of great growth opportunities ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient. Depending on the desk you are assigned

      Cons

      It can very much be a slog depending what desk you're assigned. The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July) My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that." That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed. Another situationally dependent note but management was hard to get ahold of sometimes

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