The toilets have more SOPs than the business strategy - Anonymous employee StoreHub Employee Review

Where do I begin? The Pantry / Life Support: There is a free-flow of ice cream and canned drinks. It’s a necessary sugar bribe to help you survive the day-to-day. The Only Functional Role: The akak who manages the pantry is the undisputed GOAT. She is the only person here with a clear job scope which she executes perfectly. If the rest of the company operated with her level of clarity, we’d be a Fortune 500 by now. Operational Clarity: For those who crave structure, you’re in luck. The toilet stalls are labeled for "Number 1" and "Number 2." It is officially the only part of the employee journey that has been thought through from start to finish - literally! Confidential Feedback: Management is very protective of your performance reviews - so protective, in fact, that they only discuss them amongst themselves. It’s great because actually knowing your feedback would only be a distraction from your work. AI-First (Technical Knowledge-Last): It is inspiring to watch non-technical executives jump head-first into AI tools while bravely ignoring the advice of the more technical people they actually hired. The "Adaptability" Training: It's inspiring to see how the leadership regularly experiements with the org structure. Instead of distracting us with boring conversations about our actual skills, contributions or growth plans, they just move us around like Tetris blocks. It’s a great way to test our reflexes and see if we can still do our jobs from a different department every other quarter. The "Co-Creation" Model: Leadership is very hands-on. They hire you for your expertise, but then they "collaborate" by taking over your work, doing some of it, and then giving it back to others to fix. It’s a unique way to make sure that your work is a surprise for everyone involved.