Management is a huge issue here. - Anonymous employee Structured Agency Employee Review

2.0
7 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

What was once a wonderful supportive environment has turned to a dictatorship. Recently the company has made some significant changes without properly training the team.

Cons

I would steer clear of working here until there is a change in management. There’s no feedback loop, and many promises that are made to employees are not kept. They’ve taken away all of the cultural pieces, and replaced them with cruel public call outs. The upper management team will not hesitate to throw you under the bus to make themselves appear better. Teammates are unjustly fired with little explanation making everyone fear their position in the company.

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Structured Agency Response
1y
Hi there - that is excellent advice. What you articulate has been a big part of my mission since joining the management team a year ago--listen to our people about their first-hand experiences, speak not only to them, but with them, frequently and openly, and build the culture together. We're on the feedback journey! I also hear that you experienced a lack of training alongside the changes that had been made. That is a tough experience to have had. I'm pleased to say that our recently launched weekly training sessions have been well-received, along with other intentional Learning & Development efforts. Learning and the opportunity for continuous growth & development is a big passion of mine, and your review reinforces the importance of it, thank you. - Andrea (VP, People)

Explore other reviews about Structured Agency

5.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The people are thoughtful, driven, and genuinely kind. Collaboration is the norm, not the exception, and it’s a low-ego environment, which feels rare in the agency world. You’re trusted to do your job well without being micromanaged, with real autonomy and accountability. If you want to grow quickly and take on more responsibility, the opportunity is there. There’s a strong sense of purpose and pride in the work, and the company genuinely cares about doing right by clients. The bar is high, which isn’t for everyone, but it makes the work challenging and rewarding. This is a great place for people who want to do excellent work.

Cons

The bar is high and the work moves quickly. Because the team is fully remote, you need to be comfortable working independently and speaking up—there’s less passive learning than you’d get in an office environment.

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Structured Agency Response
4mo
Thank you for sharing your perspective on what makes working at Structured special for you, and also what you see as the candid realities of working in a fully remote agency environment, so that those who thrive in this setting will opt in (to the opportunities and also to the challenges). Your sentiment about the people at Structured being thoughtful, driven, and genuinely kind reflects what I typically hear and see as well, whether that be in my 1to1 check-ins with individuals, or on our peer recognition platform, or in the monthly all-hand meeting in which everyone gives a shout-out to a teammate who they see living our core values. I find your observations insightful about how a remote environment demands a certain level of comfort speaking up, needing to take a proactive approach to learning, and the ability to strike the balance between collaboration and working independently. Thank you for sharing! - Andrea (VP, People)
3.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people (your team) is great and benefits are just ok

Cons

expect to have an ever increasing workload with 0 additional bumps in compensation

1
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Structured Agency Response
7mo
Hello there - thank you for leaving your review and offering your perspective. I'm glad to hear that you appreciated the team; that's been my experience too. I feel quite lucky to work with smart, interesting, and passionate people with diverse skills and deep expertise! As for your critiques, I can understand where you might be coming from. I'm unsure when you left the company, but it might be helpful to know that we now have two structured review cycles per year, inclusive of salary review, promotions, and pay raises, with decisions aligned to competency frameworks, manager input, and peer feedback to reinforce that we're celebrating those who are consistently living our core values. In this most recent cycle, I'm pleased to share that we were able to promote a third of our team, and in the past year, the majority of employees have seen increases to compensation. That being said, it sounds like that wasn't your experience, and I'm sorry to hear that. I'm hoping you are taking the good that came from your time with team, applying what you learned, and doing well now. Thanks again for the feedback! - Andrea (VP, People)
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