Need more support for employees - Dog Trainer Suburban K9 Employee Review

1.0
17 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Work with dogs, great clients

Cons

Everything started off well, great impression, but it's clear that it's hard to fit in to existing cliques within the company which is affected by working remotely. The company also didn't adequately provide a lot of supplies which led me to spending money on things they needed to provide like cleaning supplies, poop bags & using my own crate for training dogs. They also are at times intense with their need for results, to be clear this is a balanced training company so it's not for everyone, but they don't really clearly state that which can affect how new clients act once a prong collar is pulled out to be used on their dogs. We're even coached to not wear company apparel in public so if a dog has a negative reaction to aversive techniques they won't know it's this specific company. They seem nice but when I brought up these issues it took a lot of time before resolutions came into view after initial discussions and were not very honest with how they dealt with things, always behind a closed door seemingly to control a narrative. Ultimately it wasn't for me, but if you're willing to spend your own money to get what you need for the job it can be fun. I hope they can work on their transparency and communication, it will be awesome once that's done as the clients and dogs were awesome.

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Suburban K9 Response
4y
Thank you for your constructive feedback. We always appreciate learning about areas in which our company has the opportunity to improve and grow in the future. We did want to clarify that we do supply trainers with everything they need for the job, including but not limited to crates, waste bags, and cleaning supplies. We take pride in giving our employees all the tools that they will need to succeed.

Explore other reviews about Suburban K9

5.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Make that, I really like my job!!! I get to work with dogs everyday and really, what could be better than that. The company does a really good job with training and continuing education which is something that is super important to me. There are webinars taught by different trainers and experts to help further our education. We also have a ton of good trainers in the company and everyone learns from each other. There is always something new being introduced and I feel like I'm always learning something.

Cons

I don't have anything to complain about!

5.0
24 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I don't feel like a lot of the reviews on here match my experience of working with Suburban K9. In my time working for the company, I got the feeling that they truely care about their employees and helping people with their dogs. There aren't many jobs in the pet care industry where you can get full benefits and that was something that I really appreciate. I liked the amount of time and effort that was put into training me to be a dog trainer up front. I do wish that there was more continuing education and chance for advancement within the company.

Cons

There are certainly draw backs of working here. A lot of them are the drawbacks of being a dog trainer. It can be hard work and demand a lot of your time. There is a lot of driving assoicated with the job as the service area is massive. Once you are an established trainer you are somewhat working on your own. There is support from your manager when you need it, but I need to work somewhere that I can see co-workers in person daily.

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