Great Company - Customer Success Manager Suitable Employee Review

5.0
5 July 2024
Recommend
CEO approval
Business outlook

Pros

I work in the University Success side of the company. I have been promoted into this position and feel overall very positive about the company. I have received excellent training, feedback, and coaching in this role. I feel like there is a great amount of transparency from the top down. Additionally, I think you are given a lot of autonomy in your work as well as authority over your clients.

Cons

As the company grows, some restructuring will need to happen as workload is increasing; however, company does seem to like to promote from within and when that is not possible, find and target talent to help the company move forward.

Explore other reviews about Suitable

5.0
31 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Suitable started as a small start up and has been growing each year. Being a small company means there is a great company culture and room for growth both as a company and as an employee. I have been provided exceptional onboarding and ongoing training, and I can ask anyone for assistance as needed. The team is excellent and internal metrics are high.

Cons

Some processes are under construction, but there is now someone in HR who is handling it.

4.0
21 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great place for those transitioning from Higher Ed roles. Decent base pay, decent incentive structure, friendly coworkers, c-suite willing to listen and take feedback.

Cons

Growing pains but nothing crazy

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