So unethical it's laughable - Anonymous employee Summit Retail Solutions Employee Review

Thanks for your time submitting this review. I am sorry that you had such a negative experience. You are correct that we have some really great employees. In my interaction with them, I would disagree that they feel unappreciated. It is true that we have hired a lot of people and had some turnover. As hard as we try, we still make mistakes hiring the wrong people at times and not giving the right people enough support. This is a mistake any growing company makes. The fact is that Summit doubled in size and sales from 2012-2013 and tripled from 2013 to 2014. We did more sales by May of 2014 than all of 2013. We are growing like crazy. We are adding major retail partners and brands. Our company is not for everyone. I want to address some of your statements regarding our transparency during the hiring process. We have an orientation call with every new employee that lasts an hour. All we do is review the employment agreement and compensation plan. This call happens before an employee ever works a single hour. The compensation plan is in writing in language that anyone who reads it can clearly understand. It is also posted on our employee portal for any employee to review at any time. We have put many systems in place to ensure we thoroughly explain the compensation plan. Lack of transparency is simply not one of our weaknesses. With regard to sales performance, I also take exception to your comments. The majority of our reps earn commission over the hourly advance. The top 25% come close to doubling the advance with commissions. Your experience would be the exception not the rule. Additionally, we have many examples of top sales reps who come from lower volume markets. We have a major retail partner with stores in Ohio. Ohio is their worst region. We have some of our best performers in Ohio. The stores appreciate the support we give and go out of their way to make sure that our efforts are successful. We have a similar situation in Atlanta. The busier markets have less shelf space and are less supportive often making our reps job more difficult. The fact is that we have low performing reps who complain that they have stores too slow AND that the stores are too busy. This job simply is not for everyone. I assure you that we meet every federal minimum requirement and then some. Very few companies offer entry level hourly employees paid sick days and paid vacation days. We pay better than other companies in our industry and offer benefits. We have a health plan that is BCBS where the company pays 75% of the individual. We also back that up with a FSA account up to $2000 to cover out of pocket expenses. We put tremendous value on our employees. You just can’t expect an entry level position to give benefits like an executive sales position or a management position. Because of our growth in 2014, we are discussing what additional benefits we can give to add value to our employees. It is our philosophy to continue to give value back to our employees as our company grows Thanks, Chad Powers