The work environment is a little boring, not many social activities and treats like in some other companies. The team work feels a little distant.
Sunbit Response
3y
We appreciate this feedback and are so glad you find the company and employees to be strong. Thanks for sharing these thoughts and for your contributions.
- not stressful if you are used to a call center setting
- mindless work
Cons
- Management is not consistent across the board.
- Male management hugging female co-workers on the floor
- Supervisors not providing feedback
- no consistent training; 2 different teams could be be doing different work flows.
- degrading way that leads speak with agents on the floor and get no consequences
- training materials outdated and has inaccurate information that can harm the business
- depending on the lead that you speak with you get different information
- leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.