Pros
There is opportunity for small commissions based on sales.
Cons
- A majority of the company’s computers are still running on Windows 10 despite many complaints from employees and 3rd party IT vendors.
- Membership sales goal minimums must be met or you’ll be placed on corrective action plans & calls to improve or be terminated.
- The membership sales goals has employees selling fake memberships. Collecting commission and “hitting goals” by cheating. DMs were told, but turn a blind eye bc of bonuses.
- Emails are regularly (and encouraged) to be changed to avoid negative surveys.
- Not much room for growth unless they open new locations, someone leaves, or you do outdated knowledge courses & tests for a *tiny* raise. (Less than $1)
- Annual reviews barely ever result in more than a 75¢ raise. Even for tenured service employees.
- Upper management seems to care when onsite, but things rarely ever change.
- Management regularly complains about too many calls, trackers, and lack of resources - both onsite and online via Sunray.
- Minimal & out of date training resources produced and provided directly by Sunray. They rely heavily on the big brand’s franchise website/team for training.
- Employees feel lack of motivation when dealing with a lack of basic resources to do their job.
- Employees working in unsafe conditions: no AC, construction, and mold to name a few.
- Some locations have a homelessness problem and have no security cameras onsite, but landlords & corporate do nothing about it.
- Lack of corporate employee appreciation. Big prizes available for most, except service employees. Get $10-$25 gift cards after many years with company.
- Lack of diversity amongst management & above.
- Horrible work/life balance.
- Difficulty finding medical providers in-network with the company provided insurance. Different insurance options depending on your position - the higher the position, the better the options.
- High turnover in all areas due to many of the reasons above and better opportunities elsewhere with less stress/mess.
- Call first to see if the job you are looking into is Actually available.
