Don’t do it! - Appointment Setter Sunrun Employee Review

Great leadership, incurred earning potential.

Weekly trainings can be redundant.

Here’s a more candid version: The team is generally positive and easy to work with. This can be a decent role if you’re early in your career or closer to the end of it. You can make good money if you end up on the right team and fit the profile they tend to value.

There are a lot: There is also a strong pyramid-scheme-like culture. During interviews, candidates are sold on the idea of making six figures, but that outcome is not fully within the employee’s control because compensation depends on opportunities and customer signatures. That creates a mismatch between the promise presented upfront and the reality of how pay is actually earned. Opportunities are created by convincing a Lowe’s or Home Depot customer to schedule an appointment. Customer signatures generate only a small upfront amount, while the larger commission is paid later, after the solar system is installed, at $50 per kilowatt. Since the install can take one to three months, there is plenty of time for an employee to be terminated before earning full commission. In practice, many factors outside the salesperson’s control can delay or block installation. The company sends an “expert” to close the lead, and there are often many reasons an install may not move forward. As a result, if someone is not favored by management, they may be assigned to a low-traffic store. If they do make sales but still fail to meet aggressive goals, they can be fired. That creates a hire-many, keep-the-top-performers, and avoid-paying-commission dynamic.