Some great people but a bit of a mess right now - Training Sunstate Equipment Employee Review

2.0
23 July 2025
Recommend
CEO approval
Business outlook

Pros

Nice helpful people, especially at mid and lower levels. Long term reputation in the industry and in Phoenix. Working in a branch is pretty good. New CEO will probably bring needed change.

Cons

There is still a lot of chaos during the transition from new CEO, and business is still suffering so there could be more layoffs. Senior leadership has mostly been there for a long time with little to no experience outside the industry or company. Corporate office has a lot of politics but it's well hidden below the surface and takes time to uncover.

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Sunstate Equipment Response
11mo
A direct message from Norty Turner, CEO: Thanks for the thoughtful feedback. I agree—our field teams, and the connection, care, and pride they bring to serving our customers, are at the heart of what makes Sunstate special. It’s something we deeply value and are committed to protecting as we grow. I also understand how unsettling change can be. It takes time, but we’re moving with purpose—clarifying roles, aligning expectations, and executing a strategy built for long-term success. At Sunstate, we believe in challenging ourselves—and each other—to continuously improve, learn, and grow. I appreciate you taking the time to do just that. I won’t get everything right, but I do listen. And feedback like this helps shape what comes next. —Norty

Explore other reviews about Sunstate Equipment

5.0
16 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company positioning itself for the future.

Cons

Tough road ahead but opportunities are endless.

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Sunstate Equipment Response
2w
Thank you for your feedback! We share your optimism about the future Sunstate is investing in the capabilities, talent, and strategy needed to strengthen our position in the market, and we're excited about what we can accomplish together. We appreciate your recognition of that momentum and your role in helping shape what comes next.
2.0
4 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary was very good for market, with decent work-life balance. Branch employees are great coworkers.

Cons

Hard times are back for the construction industry and the Sunstate tech experiment is over. After a couple years of moderate investment in trying to bring their internal and customer tools out of the Stone Age and compete with their major competitors' offerings, Sunstate decided to cut their losses and go back to business as usual rather than make the organizational changes necessary to let their teams do real work. Leaders and executives planning for months to produce vague, unmeasurable goals for the quarter that just flew by should have been the first sign that the end was near, but they limped on for a while before calling it a wrap with multiple rounds of layoffs. This affects roles across the company who rely on increasingly aging and broken tech to do their jobs, and customers who remain fully dependent on their reps to get any reporting or issues fixed. The only technology investments Sunstate is making now is increasingly intense performance monitoring of drivers and technicians in response to their industry-leading turnover numbers. The "we're a family" line was always nonsense but it truly ended after the Wattses exited.

1
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Sunstate Equipment Response
3mo
Thank you for your feedback and for recognizing the strength of our team, compensation, and work environment. We acknowledge the challenges facing the construction industry and the impact that recent changes have had across the business. Decisions around structure and investment are made with a focus on long-term sustainability and performance, and we understand they can create uncertainty. Technology remains a critical part of our strategy. While our approach continues to evolve, we are committed to investing in tools and systems that improve both the customer experience and how our teams operate day to day. We also recognize the importance of clear, actionable goals and strong communication from leadership. That is an area we continue to focus on as we strengthen alignment and execution across the organization. We appreciate candid feedback and remain committed to building a stronger path forward.
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