Pros
Remote work Besides that, don't work here if you can help it
Cons
1. Leadership This company is being run to the ground by incompetent co-founders, who don't listen to SME in the company that have worked in many other places and have way more experience. Dealing with them is like wrangling two children's change of mood at every turn. Restructure is constant and done carelessly - there had been at least 3-4 in just the past 1.5 years. People have no way of adapting to the changes before another change happens, and they are being faulted for it. The co-founders have no direction and seem to barely communicate to one another. CEO is disconnected from the product development (led by COO), often being surprised by features that have been in development for months. Majority of the leadership team is extremely arrogant, and has a hard time even pretending to care about their employees. They are cruel, hypocritical and two-faced. CEO keeps saying "let's find ways to make more money and save more money" - truly the most uninspiring thing a CEO can say. COO is a micro-manager, a terrible communicator and exudes a complete lack of self awareness (which is often brushed off internally as him being eclectic, but really he's just ignorant). 2. Layoffs There had been at least 3 rounds of layoff in 2023 and 1 round in 2024 so far. Basically 1 layoff or restructure per quarter. Teams are dramatically shrunk but are expected to have more output. Everybody is extremely burned out. CEO announced a major restructure in Jan 2024 stressing that there won't be a layoff, then immediately laid off another 10% in March. All credibility and trust are gone. They laid off many good, talented people like almost the entire marketing team that created the brand and many others. People who aren't impacted are wrought with survivor's guilt and it feels like a bomb went off every time as they are terribly distracting. Despite losing a huge workforce, leadership continues to set unreasonable and unrealistic goals that is impossible for the team to action against. There will sure be more layoffs. 3. Product/tech This is the most heartbreaking one - the product is bad. When the product is bad at a "product-driven" company, everybody suffers. I put quotations around "product-driven" because the irony of that to what I'm about to say is laughable: The app itself is essentially a bunch of doors that lead to other products that other companies built: the entire earn and save functions are white labels of other company's services. They almost don't build anything in house. Leaders are very short sighted and they always cut corners even though it actually creates more confusion for our users and more work for the teams down the line. They refuse to solve the deeper problems. The product org is burned out spinning wheels at the whims of the co-founders. Even when given clear insights on why not to do something, if the COO wants it, he will nag you and everyone around you until you do it. Leadership touts about the product being something that helps lower-income households save money, but they are also pushing for bait and switch tactics to get users to subscribe to their $15/mo membership service without knowing. Product leaders neglect basic principles, opting for strategies that prioritize company benefit over user clarity. They are constantly going over the line of "it doesn't need to be that clear", "let's hide the unsubscribe button so users have to call customer service", etc. They are obvious in their complete lack of empathy towards our users. This is truly the most demoralizing thing about working there, that both product and company leaders not only condone this type of problematic rationale, but encourage it. Many tried to raise this red flag but are ignored. They get terrible customer reviews because of this. I would highly suggest going to Trustpilot and other reviews platform before using the product as they are very often seen as a scam. As an employee at the company, even I had trouble recommending it to my friends. 4. Toxic, sexist and mean culture As if moral isn't already on the floor, toxic culture and politics are out of control here. Middle management is always on fire, leading their teams to also be undermined. Leaders surround themselves with a bunch of yes-men. People who push back and offer constructive criticism are on the outs. Leaders are degrading and rude, they yell in meetings and hang up on team calls. They almost seem to enjoy berating their teams and employing fear tactic. This kills morale and so many people who joined with great hopes are equally if not more disheartened. I can't imagine those trying to do good work can tolerate being there long term. There are a lot of backstabbing and going around people to get things done. Women are constantly publicly scrutinized. The only woman leader (CMO) left early 2024, making the entire leadership team men (VP and up). There is maybe a 1:10 women to men ratio Director and above. Their internal values are a joke. From my perspective, almost all key talent that drives innovation, meaningful culture (both in product and business) are gone. The exodus of experienced, talented and morally driven leaders really shows leadership's disregard for retaining valuable people and fostering a healthy work environment.