A faulty system by an egocentric bully - SEO Copywriter Supple Digital Employee Review

1.0
4 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Nice office, easy to get to, snacks, great co-workers.

Cons

The first thing about Supple is that if you are a person who cares about actually writing content, you will not thrive here. The CEO is, for some reason, obsessed with a half-baked AI that writes hundreds of pages of crap in a few minutes, which it will fall to you to edit. When I was fired, I was let go with no warnings, and no review sessions to go over what it was I had done wrong, nor what could be done to fix it. The company is over-booked and despite the fact that they're in the process of hiring more people, the systems for organisation and work-flow they have are so needlessly convoluted and over-complicated that even the people that had been there over a year were fed up and confused by them. And now to get to the real problem - the CEO. This man will talk *at* you, never *to* you. He will frequently debase you in the communal office chat, and when he messages you privately he will send you a screenshot followed by a demand. Often for a task half finished with no context for the message. No courtesy or respect either. Aside from his terrible chat manners, the man has absolutely no idea about what being a writer actually entails. He truly believes that AI writing is 100% necessary to marketing, despite the fact that for 2-3 days per week he will have his team of very talented writers editing terrible AI copy. He has a tendency to hover over new employees, hanging out in the google docs as they work on it, and also has a habit of sending multiple, rapid, passive-aggressive messages in succession - before promptly not responding for an extended period (once I waited for a whole hour for an answer to an extremely simple question) and continuing on with his own line of questioning. If you are disabled, or have mental health conditions/family commitments/fatigue conditions - don't be sucked in by the promise of hybrid work. You are allowed to work from home one day per week, and if an emergency comes up and you have to work from home an additional day - you are expected to "compensate" by working in the office all week the following week. One of my co-workers suffered with severe social anxiety and autism, as well as a long commute. The stress of being in office would frequently cause painful stress headaches and stomachaches. She had to fight a long process to get a second day at work from home. Another told me that once she had a surgery and the boss forced her to come into the office rather than allow her to heal and recover at home. I am disabled and care for two disabled people at home. I told them this during the interview and they accepted that I would need concessions to cope. When I asked for an additional work from home day due to a flare up in my conditions, I was told I would still need to compensate with full office work the next week - even though I take care of two disabled people. As a result I forced myself into the office, nearly crashing my care twice due to my flare up, and forced myself through an 8 hour work day which wiped me out to ensure I could care for my family the following week. Before I was fired they were bringing in a new member of staff. She didn't know about work from home days at all, and thought that everyone worked in the office all week, so they are clearly trying to phase out the hybrid model. When I was let go, the CEO didn't even have the guts to face me himself, didn't have the courage to look me in the face and give me a chance to defend myself. After I had put up with his helicopter style of management, his ineffective communication, ludicrous work practices, and borderline bullying, he didn't even have the guts to fire me himself. Sent the lovely HR lady to do it for him. The staff here are awesome, and I've remained friends with a few of my co-workers since leaving. But I cannot stress to you enough, the upper management at this place is an absolute nightmare. The work is unsatisfying, the CEO an absolute bully, and there are no disability support or accommodations. Run. Run far.

Explore other reviews about Supple Digital

2.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Supple is undeniably skilled at getting websites to rank on Google—a true testament to their expertise. The company certainly fosters a competitive spirit, provides outings and snack breaks and unreliable leads from a foreign telesales supplier. Sales remuneration packages are... adequate. The employees are a hardworking, good-natured bunch, managing to shine despite the fast-paced environment.

Cons

Management exhibits blatant prejudice and favouritism. If you're not in their inner circle and work in sales, expect consistent mistreatment. They shamelessly cut off support for certain employees, favouring others instead. Their strategy to withhold assistance from senior sales staff in favour of other representatives is a calculated move to save on cash prizes & bonuses, blatantly devaluing the hardest-working employees. This not only discourages top performers but also disrespects the very individuals whose efforts have driven the company's success. Such practices are demoralising and a glaring testament to the lack of integrity and fairness in the leadership. When I’ve given a single star, it’s meant as encouragement, not as a mark of approval.

1
5.0
19 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Good teachers, everyone is happy to help each other. - Ample access to learning and training resources. - Continued motivation of staff through online communication. - Seamless communication throughout the organisation. - Supportive team and management - Friendly environment - Snacks - Full Kitchen - Fun Parties - The office is always clean - Car parks - Location close to the CBD

Cons

I don't believe there are any.

See reviews by: Helpful|Rating|Date|All