It can only work as a temporary job - Customer Support Representative SupportYourApp Employee Review

3.0
14 Sept 2022
Recommend
CEO approval
Business outlook

Pros

SupportYourApp provides outsource customer support to its client companies. Based on your experience/background you are assigned to a project - the client company you will be providing service to. It could be a good opportunity for freshly-graduate student to challenge his/her own skills. Flexible schedule.

Cons

It's a job for students: no social or health insurance, very limited number of vacation days. The project I worked on constantly lacked staff, so it was very difficult to manage the workload. Despite that fact, the client and the manager excepted from you to provide top notch service. The project was quite stressful and there was no proper support from both the client and SupportYourApp management.

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SupportYourApp Response
3y
Thank you for your feedback! It's sad to hear that you've felt this way. During your first year in the company, managers from multiple departments, starting from the Onboarding and ending with People Operations, reach out to every person multiple times to schedule meetings, and ask for feedback. Having this combined with regular team meetings with the project manager allows everyone to feel as a part of the SUP family. Your SupportYourApp team :)

Explore other reviews about SupportYourApp

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

growth,remote,flexiable schedule,good salaries for TCN

Cons

no cons. nothing yet all good process.

1
4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

The onboarding process is incredibly smooth, structured, and welcoming. Management really listens to people.

Cons

Onboarding can be a bit lengthy

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