Pros
The consultive sales technique is so much fun, you try to find the best solution for the customers needs. Everyone who worked at our store, wanted to be there, wanted to shop there, and was mature enough not to act like a teenager holding up the counter. and of course the discount rocks.
Cons
There was a corporate change, I believe some investers came in.. New people, new attitude. Our store went thru some pretty drastic changes very quickly with our own managment, and 3 new DM's. The lastest DM was obsessed with Loss Prevention. If employee theft was such an issue, why did ALL of our staff spend so much money shopping? The corporate attitiude became VERY rigid. Not fun anymore. Each store should be able to adjust to the local market, and let the manager run the store, not the DM.