The company is profit driven and their employees are expendable. - Anonymous employee Sur La Table Employee Review

1.0
28 Dec 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have a generous discount and scheduling can be flexible.

Cons

It is not an environment where employees can comfortably bring up issues, continual criticism that is not constructive, low wages, terrible scheduling, upper management that is: rude, passive aggressive, discourteous, can have a vigorously fake demeanor to make sales, management won't care about issues other than that which applies to making profits. There is poor management of 'team', overworking staff because of not scheduling enough employees to work, also hiring more when they should be giving more hours to current employees, not paying kitchen assistants enough to do all front and back of house jobs and to sell too, management causes stressful environment, lack of urgent responses to fix/replace things that need attention, no break room, poor cleanliness of culinary area. Overall, it is a tiptoe environment.

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Sur La Table Response
12y
Thank you for taking the time to provide us with this feedback. This is not the experience we aspire to create for employees in our stores and we would like to hear more from you. I invite you to contact us directly either anonymously, if you prefer at 1-866-SLT-TIPS (866-758-8477) or you can email us at HUMANRESOURCES@surlatable.com or call your HR Manager directly.

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5.0
21 Mar 2026
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CEO approval
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Pros

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Cons

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2.0
31 May 2026
Recommend
CEO approval
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Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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