1.0
1 June 2015
Former employee, more than 3 years
Denver, CO
Recommend
CEO approval
Business outlook
Pros
The discount is good, and the on-site staff was a pretty amazing group of people. Most of the professional customers were a delight, and I always knew what new restaurants were opening up in town.
Cons
Corporate was out of touch with what really happened in the store. The zero complaint policy was impossible to live up to. Store management was expected to staff a store with bare-bones payroll but had to keep someone at the front constantly, to comply with legal breaks, and to provide impossibly flawless customer service. The sales associates were expected to be available all the time, but they were only given 5 to 15 hours per week.