Run the other way - Anonymous employee Sur La Table Employee Review

1.0
6 Feb 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great discount, friendly customers and a wonderful selection of product if you like to cook.

Cons

Possibly the most negative environment in which I have worked. While you heard from upper management when you did something wrong, there was never any positive reinforcement. The only kudos received were when you sold a $3000 espresso machine (which the company evidently over bought). The daily routine was directed by emails from upper management written in all caps and bold print. If there was a problem created by corporate, you were never permitted to address it with them, because it was always your fault. Policies and tasks were reinvented on a daily basis. When they tired of you, they aggressively set you up for failure, with unreasonable demands that verged on harassment. If that didn't work, they found some infraction - sometimes one that you had no real control over. Those employees that eventually left on their own said they were leaving because they were tired of being made to feel like they were stupid. Only work for this company if you have no outside life, really enjoy being micro-managed, enjoy being harassed and are under 40. Oh yes, while the customers are largely boomers, the staff is largely very young. In my store, a member of upper management confided in an employee that she was glad that the energy was changing with several new young people coming on board and less "white heads". Don't think the EEOC would like that one. Generally speaking, not a good place to work.

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5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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