Horrible Management - Store Manager Sur La Table Employee Review

2.0
9 Mar 2016
Recommend
CEO approval
Business outlook

Pros

I was a store manager for Sur La Table and there is absolutely no support from upper management for their managers on the store level. They don't help you when you need it and tell you to figure it out. I was let go by them after a mistake by the HR department that they didn't want to own up to but even so it was the first time I had in their mind made a "mistake" and I was let go and it was not over something drastic. It tells you about job security, they don't care about their people at all and corporate continues to live in a fantasy world instead of reality.

Cons

Employee discount was not bad with 40% off.

Explore other reviews about Sur La Table

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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