Good People, Bad Product - Account Manager Surefire Local Employee Review

3.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Everyone was always nice, and the company parties are always fun. Pay was pretty fair-ish.

Cons

Leadership is blind and being corrupted from within. SOLELY focused on(and saved by) sales without a product that justifies the price, or even being considered a product by 2025 standards. Customer success is blamed singularly for most issues while sales is continually rewarded for lying to customers with a shady script. Lots of promises with no follow-through. Technology was poorly integrated, with constant issues and bugs throughout. Minimal to no focus was actually placed on the technology being sold, and its actual impact on the customer is. Where are the case studies?

Explore other reviews about Surefire Local

5.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Every one of my colleagues cares about the product they are selling and strives to make a good workplace environment

Cons

If you don't want to hustle, this is not the job for you.

2.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Aggressive compensation structure can be lucrative when the deals are falling. Great lower-level management my entire time with the company.

Cons

Poor customer reviews made it increasingly difficult to get deals across the line - good reps were able to combat it for a while, but by the end of my tenure, there was usually nothing you could do if prospect did research. This paired with the ultra-high-input-volume model of sales upper-management began pushing promoted accelerated burnout for reps.

See reviews by: Helpful|Rating|Date|All