Great Company - Better People - Client Support Specialist II Surgical Notes Employee Review

5.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

The work is fair and well compensated for. There is a team of HR and Upper management constantly fighting for better insurance coverage/competitive pay and job advancement for all employees. I have never felt my concerns were push to the side and my immediate co-workers are amazing. Everyone pulls their own weight and supports each other. It is an incredibly positive, healthy work environment.

Cons

Vast majority of employees are work from home (which is wonderful) but promotes isolation between departments.

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Surgical Notes Response
2y
We agree that we are a great company with even better people! Thank you for leaving a review. Our team members are an important key to the success at Surgical Notes and we enjoy taking the time to recognize the efforts of each team member whether this be during our quarterly All Hands call or organically through team meetings. A remote work environment can promote feelings of isolation so our team provides opportunities through out the year to build better connections whether it be through a talent show or attendance for a mental health webinar having a strong team is a priority at Surgical Notes. We appreciate any suggestions you have for team building opportunities and encourage you to submit those to Human Resources at HR@SurgicalNotes.com.

Explore other reviews about Surgical Notes

5.0
1 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Teamwork, Empathy, Support, Friendship, Growth, are only a few words that reminds me of working at Surgical Notes. I enjoyed the entire 17 yrs!

Cons

The doors to the Dallas office were closed.

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is the only pro

Cons

The micro management is awful even at the director level. The turnover is high. Pay is low. The staff is unhappy. The clients are unhappy. The systems are outdated. The employees are so overwhelmed and overworked and no one receives training.

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