The only way to go is up - Anonymous employee Surgical Notes Employee Review

5.0
13 June 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work with all necessary equipment provided. Comprehensive training. Check-ins by various departments and personnel on how things are going with the role, concerns, and ideas on improvements constantly. There is always work. Resources are plentiful. Company growth and personal growth potential. Clear expectations on productivity.

Cons

If you aren't a fan of changes to processes, this may be a difficult environment. Changes in how processes are handled is a regular occurrence in the field, some because of laws, others because of potential improvements. These are communicated, but can be frustrating to expect instant 100% accuracy right after being notified of changes. Management can be difficult to get answers from because they have a massive workload. Being in a remote setting, communication within different teams can always be improved.

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Surgical Notes Response
1y
5 stars! Thank you so much for the excellent review! We appreciate the time you’ve spent providing feedback regarding Surgical Notes and are pleased you are enjoying your tenure. As you mentioned, we want all team members to be successful. With this in mind, we provide all of the equipment needed including two monitors and a laptop. Our training program ensures all team members start on a great note by receiving the training needed to be successful. Plus, we believe in developing our team members and training is provided continuously from soft skills to the more technical knowledge needed to perform the job successfully. We appreciate our team members agility and flexibility as we make changes to comply with client needs or industry changes. Your suggestion to increase the number of managers for smaller teams is noted and we will take that into consideration. If you have any additional suggestions for how to increase team member satisfaction feel free to reach out to Human Resources anytime!

Explore other reviews about Surgical Notes

5.0
1 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Teamwork, Empathy, Support, Friendship, Growth, are only a few words that reminds me of working at Surgical Notes. I enjoyed the entire 17 yrs!

Cons

The doors to the Dallas office were closed.

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is the only pro

Cons

The micro management is awful even at the director level. The turnover is high. Pay is low. The staff is unhappy. The clients are unhappy. The systems are outdated. The employees are so overwhelmed and overworked and no one receives training.

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