Survey is making the merchandiser's job harder. - Merchandiser Survey.com Employee Review

3.0
25 July 2024
Recommend
CEO approval
Business outlook

Pros

This company always has a lot of work. Their jobs are in large retail chains (Lowes, CVS, Walmart, etc.) The jobs are listed by distance from your house. The jobs sometimes pay by project, not per hour = do several jobs in one hour and make more money.

Cons

The company recently removed its customer service phone line. There is almost no way to reach anyone at the company. There is email but they may not answer. The CS phone line was essential to getting jobs done, getting questions answered FAST, and sorting out pay issues. The email line is bogging things down, The company did offer travel bones in the past (money for gas) but they are cutting that out too or making it ridiculously low (20.00 for 100 stores). I am a big fan of this company and have done thousands of jobs for them but the recent changes make it almost not worth it. They seem to have plenty of work and I am not sure why they are economizing so much.

Explore other reviews about Survey.com

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great pay, flexible hours, better you do the better the pay gets, some jobs pay bonus and travel pay as well

Cons

If you mess up at all you get downgraded and no more bonus high pay jobs

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You can pick your assignments.

Cons

The company will find invalid reasons not to pay for completed assignments, with the expectation that you will not fight it. I have completed at least 2 assignments that they did not properly pay the agreed upon rate, or deducted hours that were accounted for.

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