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      Suso Digital

      Engaged employer

      Suso Digital reviews

      A Workplace Defined by Uncertainty and Poor Leadership - SEO Specialist Suso Digital Employee Review

      2.0
      18 June 2025
      Seo specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Flexible working hours - Supportive, knowledgeable peers - Inflation raises

      Cons

      - Top management lacks essential soft skills such as communication, people management, and the ability to motivate. - People in leadership roles often demonstrate poor interpersonal awareness and a lack of emotional intelligence. - Management is overly confident in their own decisions while frequently doubting and openly undermining the competence of employees. - Department managers prioritize appeasing the managing director over supporting their own teams. - Feedback culture is dishonest and misleading - both at the company-wide level and in one-on-one interactions. - "Honest feedback" is often used to diminish employees rather than help them grow. - Daily operations are chaotic and stressful due to poor communication and constantly shifting procedures. - Complete lack of clarity and predictability creates a constant sense of uncertainty for employees - one month it's hiring new people and celebrating growth, the next it's sudden layoffs due to sales dips. - Even long-term employees can be let go without any internal communication - no announcements, no transparency, just silent removals that leave other teams wondering what happened. - Employee well-being is treated with superficial concern at best, often reduced to box-ticking without real follow-up or meaningful action. - There is a general lack of care or interest in genuinely hearing employees out or acting on their input. - There is a noticeable increase in responsibilities without any corresponding training or support.

      avatar
      Suso Digital Response
      10mo
      As a growing and ambitious company, we continuously adapt to new technologies and strive to maintain the highest industry standards, providing our clients with top-quality services. To achieve this, we ensure clear communication of expectations, along with providing appropriate tools and support for employee development. Occasionally, however, we must make difficult decisions regarding individuals who lack motivation or struggle to keep pace with necessary changes. We cannot agree with your remarks regarding employee well-being or internal communication practices. We dedicate significant attention and effort to these areas and take pride in the HR standards we maintain. As a remote-first company, we consistently operate well above industry norms in these aspects. Nevertheless, we appreciate your feedback on communication, leadership, and for openly sharing your perspective. Despite the context of your review, your comments are valuable and will be used constructively to further improve. We wish you success in your future endeavors. - The SUSO Team

      Explore other reviews about Suso Digital

      5.0
      30 Jan 2026
      Senior off-site specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      -great managers who promote work life balance. -many opportunities to learn and grow. -rewards based on performance and client satisfaction. -horizontal organization with an open door policy. Encouraged outreach to all levels of peers, co-workers and leaders.

      Cons

      -long term job insecurity. -overcommunication is important, especially for remote workers.

      5.0
      20 Mar 2025
      Head of client services
      Recommend
      CEO approval
      Business outlook

      Pros

      Dynamic and Collaborative Work Environment: SUSO encourages teamwork and cross-departmental collaboration, with a strong sense of community. Growth Opportunities: SUSO offers ample room for personal and professional growth with access to training and skill development . Innovative and Forward-Thinking Culture: SUSO embraces creativity and innovation, constantly pushing the boundaries of digital solutions. Supportive Leadership: Experienced and approachable leadership team that values employee input and provides guidance to help you succeed. Client-Centric Approach: A strong focus on delivering exceptional client experiences, which provides a sense of accomplishment and pride in your work. Flexible Work Environment: Embraces a flexible work schedule, supporting a healthy work-life balance. Inclusive and Diverse Culture: A welcoming and inclusive workplace where all employees are valued for their unique perspectives. Cutting-Edge Tools and Technologies: Access to the latest tools and technologies, enabling employees to stay ahead in the digital industry. Work with Top Clients: Opportunity to work with a diverse range of high-profile clients, providing exciting and challenging projects.

      Cons

      None come to mind right now.

      1
      avatar
      Suso Digital Response
      10mo
      Thank you so much for this thoughtful and detailed review. We're thrilled to hear that you've had such a positive experience at SUSO and that our collaborative culture, growth opportunities, and innovative environment are resonating with you. It's especially meaningful to see feedback from a current member of our leadership team. Your insights help shape and strengthen the direction we take as a company. We're also grateful for your note of encouragement to keep challenging ourselves, both individually and collectively. That spirit of continuous improvement is exactly what drives SUSO forward, and we're excited to keep building something great together. Thank you for being a valued part of the team. - The SUSO Team
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