Astronomical Expectations on a Lowball Salary - Content Strategist Swan Studio Employee Review

Very ambitious business with leadership that wants to build something best in class in the industry. There’s a strong focus on raising the bar and bringing people along on that journey. The company is growing fast, which creates real opportunities if you’re someone who wants to take ownership and develop quickly. The team environment is social, inclusive, energetic and generally supportive. The level of organisation and processes has improved a lot over the last year.

Because it’s still growing quickly and has a startup feel, things can change fast and priorities can shift. For some people that can be challenging but if you like momentum and variety, it can be a positive.

There are some really nice people working here.

This is the most challenging workplace I have experienced, and unfortunately, not in a positive way. - Unsustainable workload: The volume of work is crazy. Many employees regularly work 50–60 hour weeks and still struggle to keep up. - Lack of processes and structure: There are no clear systems in place. Workflows are disorganised, timelines are unclear and completely unrealistic. - Poor client management: There is little boundary-setting with clients. Staff are frequently treated poorly, with minimal support or escalation from leadership. - Wellbeing concerns: The environment can be highly stressful, with employees often feeling overwhelmed. - No HR or clear direction: There is no formal HR support, limited strategic planning, and little visible effort to address ongoing issues. - Overloaded client roster: The focus appears to be on onboarding new clients rather than sustainably servicing existing ones, leading to dissatisfied clients and increased pressure on staff. - Reactive hiring and high turnover: Hiring decisions can feel rushed, and turnover is high.