Pros
- Benefits package for full time employees includes 401k, healthcare, and quarterly bonus incentives. - Lots of room for growth and career advancement; one of our veteran technicians went from Tier 1 desktop support to Tier 3 junior network administrator within 2 years. I myself started off as an intern and was hired as a Tier I support/Help Desk Analyst with room for more growth. - Compensation for passing certification tests and training materials. - Casual Fridays - Management is responsive to employees' needs - Teamwork based culture - everyone who works at SwiftTech is dependable and has the team's best interest at heart. - Office location is convenient and easy to reach - Company equipment is provided for, and company truck can be used for travelling to remote sites - New clients keep coming and we do not lose clients
Cons
- There is a 3-6 month trial period upon hire - The work load can be challenging - Technicians are required to be on-call according to an alternating weekly schedule, meaning they have to respond to calls after hours