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      Switchfast Technologies

      Acquired by Ascend Technologies (IL)

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      Switchfast Technologies reviews

      You get out what you put in. - Systems Engineer Switchfast Technologies Employee Review

      4.0
      15 Jan 2017
      Systems engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of growth and learning opportunities if you are willing to put in the time and push yourself a little outside of your comfort zone. Most environments are standardized in virtualization and certain networking hardware but there are still several environments that don't fit the mold and have unique more complex configurations. Certifications and other training are encouraged and will generally carry incentives beyond just personal growth. Management maintains an open door policy and it generally feels like you're heard when you approach management and C-levels with ideas, concerns, etc. They are often very flexible and are willing to work with people on most issues but they do expect a balanced outcome, so there is some give and take which, in my opinion, is a good thing. Just like most things, you get out what you put in. Switchfast is a great place to work if you are willing to keep your nose to the grindstone and always be pushing yourself.

      Cons

      Despite standardization of hardware, virtualization, etc, the environments are often configured and supported in an inconsistent manner. Work/life balance can feel like it is pretty bad at times but that is generally the case in the IT field and especially with MSPs. The team structure works out to be 6-7 person silos which creates invisible walls and makes it difficult to feel like you're part of something bigger. Overall it felt like there was a lack of ownership across the operations team and sometimes interdepartmentally as well.

      avatar
      Switchfast Technologies Response
      9y
      Thank you for your thoughtful and helpful feedback. I very much appreciate the hard work you and your teammates have put in to growing our company - and I recognize the effort it has taken. I am consistently impressed with the professional growth earned through that hard work. Your feedback about it sometimes being difficult to feel like part of something bigger is definitely an area we can target and work towards improving both in structure and in company-wide communications and activities. Our smaller teams benefit our clients through more personalized relationships, but we want to make sure you feel part of the culture as a whole here too. Thanks again! -Jim

      Explore other reviews about Switchfast Technologies

      5.0
      6 May 2021
      Support tech ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good teamwork. Great coworkers to work with. Can learn alot quick.

      Cons

      Pay isn't the best. Raises don't come easily.

      4.0
      4 Nov 2014
      Systems technician ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Open and relatively transparent operation Constantly evolving, once you have earned senority your opinion can be impactful Positive environment, management seems genuinely concerned with keeping it that way Upper management is some of the best I've dealt with. CEO/CTO/HR are all top notch and seem genuinely concerned with the well-being of everyone from the top to the bottom

      Cons

      Rapid changes and expansion have, as others have mentioned, led to some questionable hires/placement Reactive staffing has led to imbalanced workloads (saw this in another review and agree wholeheartedly) Also as a result of the rapid growth/expansion/evolution, processes often change faster then they can be completely implemented leading to poorly defined/communicated directives Benefits seem to be slowly whittling away - PTO policy changing to be more restrictive as well as losing a day in the upcoming year, 401k plan becoming less attractive, health premiums going up (although that's not entirely at the hands of the company)

      1
      avatar
      Switchfast Technologies Response
      11y
      Thank you for the comprehensive feedback. I appreciate your thoughts on staffing and advice on the workload. We have learned from feedback like yours, along with periods of rapid growth in our history. In 2014, we have invested in proactive recruiting and staffing to help mitigate this challenge and have had positive results. I am glad to hear you feel the environment is positive and transparent. - Jim
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