Honest review from sales - Sales Associate Swoon Employee Review

2.0
17 July 2024
Recommend
CEO approval
Business outlook

Pros

You can make great commission if you work hard but a lot of things are out of your control in staffing. Decent PTO and anniversary gifts/incentives are desirable. That's about where my excitement begins and ends. Swoon has gone down hill very fast in the last year as the low reviews show but management is turning a blind eye and acting like we should be fortunate to work here.

Cons

Read the reviews. The only 5 star reviews are so obviously written by management. Obvious favorites when it comes to giving out accounts that need support. Most sales reps don't make it too long, their goals are impossible to reach in a 40 hour work week and training is a joke. CRM is trash and does not sync to email so a lot of time is spent on admin work. I've personally experienced having several different managers to report to over a 5 year tenure and KPIs change often for sales. Beware of PIPs which management think will motivate you but it really just makes you feel unvalued and wanting to leave. Doing your best is never good enough, I'm exhausted.

Explore other reviews about Swoon

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Quick, professional, courteous, and a pleasure to work with.

Cons

None. I have had one experience with Swoon and it was very positive

1.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

I have a contracted job at a big company that values me. Not Swoon.

Cons

Low pay. No paid holidays. 5 days to use as vacation or sick time. No communication to see how things are going at the company I work at. The company I work at authorizes a pay raise and Swoon takes more of the raise than they give to me. Health insurance offered does not cover anything major that may happen.

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