Really look into the franchise that you will be working for, not just Sylvan as a whole - Director Sylvan Learning Centers Employee Review

Non-existent communication with leadership, no guidance at all, shady business practices leading to livid customers that directors are expected to handle. I was so happy working at Sylvan until the franchise ownership changed. Some franchise owners are absolutely wonderful people to work for. Unfortunately, there are several, including the team I worked under, that do not care about their employees, do not care about the students or the families and are only looking to make a quick profit (which is honestly laughable considering they have run all of their centers into the ground with their awful business practices and are much further from being profitable than when they bought the franchise).