Run for the hills - Qualifications Specialist Synapse Health Employee Review

1.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

I honestly can’t think of any pros. I’d give zero stars if I could.

Cons

Literally everything about working here is a con. One month in to my seven months of working here I was looking for any way out. I made a devastating mistake leaving my previous job to come work for this place. My decision was unfortunately based on lies and misinformation. They will tell you what you want to hear and suck you in. You will accept the position thinking you found a great opportunity. Then, your first day comes…the first day of a long road ahead of most likely searching for a new job, again! You will start out in a “training class” where they literally brain wash you into thinking Synapse is the greatest of all DME companies, and you’ll think, “wow, I found a great place to work, this place is amazing!”. Then as soon as your very fake very ridiculous “training” class is over, they will chew you up and spit you out. With plenty of questions and concerns left in the “parking lot”. They don’t care about you. Not one bit. It will be one thing after another after another. You will be miserable. You will think this can’t actually be real can it? A place can not be THIS bad, can it? And then it will just get worse. Just please do yourself a favor and look elsewhere! If you’re absolutely desperate go for it, for something in the meantime, but keep looking! You won’t want to be here long.

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Synapse Health Response
1y
Thank you for taking the time to share your experience, we take this feedback seriously. We’re continuing to evolve our processes, culture and leadership approach so that every team member feels valued, informed and set up for success

Explore other reviews about Synapse Health

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work-life balance with flexibility to maintain a healthy personal and professional life. Competitive benefits and pay. Fully remote work provides convenience and eliminates commute. Upper management keeps employees informed about company updates and changes. Synapse values employee growth and frequently promotes from within.

Cons

None that I've experienced during my time with this company.

5.0
24 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*What stands out most is the sense of purpose behind the work. It's easy to lose sight of the bigger picture in a lot of jobs, but here you can clearly connect what you're doing day-to-day to the impact it has on patients. *There's also real room to make a difference through continuous process improvement; if you see something that could work better, you're given the space to actually fix it rather than just flag it. *Many roles are remote too, so there's a good amount of flexibility in how and where you work.

Cons

The pace moves fast, and because the Synapse is growing, processes are often being built, and then rebuilt, as things evolve. It's not a bad thing, but if you don't handle change well or prefer a lot of established structure, this could be frustrating.

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