Time will tell - Application Support Engineer System C Employee Review

3.0
6 June 2023
Recommend
CEO approval
Business outlook

Pros

New city centre location should be more attractive for younger, lower paid staff to commute to, so may help address the recruiting problem Loss of so many staff recently may open up career opportunities for others

Cons

Lost an awful lot of valuable experience since moving to the new office. Will be interesting to see how we cope with that in the years to come

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System C Response
2y
Thank you for taking the time to respond. The transformation journey that we have begun will establish an organisation that is better placed to consistently meet the demands of our customers. The move to the city centre has presented an opportunity to attract talent from a wider pool and we are currently interviewing a number of exciting prospects. I would welcome your input into how the changes are impacting you and your ability to meet your objectives. Communication and dialogue is a key component for our success Regards Mark

Explore other reviews about System C

3.0
3 July 2023
Recommend
CEO approval
Business outlook

Pros

Hybrid working Get to work in offices periodically in different UK locations

Cons

Not many social opportunities/events to attend

2
1.0
29 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is the remote / hybrid working.

Cons

I could write a lot on this, but the two biggest challenges within the company are: 1. Disorganized processes and slow decision making. Operations felt chaotic, more like the downside of a start-up than the upside. Decisions moved slowly, inefficiencies were everywhere and few people seemed empowered or accountable to fix them. The technology, infrastructure, and ways of working often felt outdated and unnecessarily manual. 2. A People team lacking credibility and capability. From leadership down, the People function appeared out of depth. Initiatives such as career frameworks and progression tools being introduced felt more like surface level exercises than meaningful strategies. Despite the talk of being “people focused,” the execution of any initiatives lacked clarity, consistency and genuine understanding of what employees actually need.

5
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System C Response
5mo
Thank you for taking the time to share your experience. I’m pleased our remote / hybrid working suited you, but I’m sorry that other aspects of your time did not meet your expectations. We recognise that some of our processes and tools have been too manual and slow. As we integrate our group of companies into one organisation, we’re investing in clearer processes, better systems and sharper ownership so decisions move faster. You’ve also raised concerns about our People team and career development. Our career frameworks are currently in the design and build phase to create greater transparency, with a communicated deadline of the end of our financial year. Alongside this, we’ve introduced Development Planning, Squiggly Careers training and toolkits, and a mentoring programme to support colleagues with their career development. We appreciate your honesty and will use this feedback as we continue to improve. Tanya
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