Pathetic work Culture - Module Lead TELUS Digital Employee Review

1.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The only so-called benefit offered is work from home, but in reality, even that has lost its meaning. The workload has grown to an unsustainable level, accompanied by endless documentation and multiple tracking sheets that cannot be reflected in a 9-hour timesheet. What is officially recorded as a 9-hour workday regularly turns into 14–16 hours of actual work. This leaves no space for family, rest, or personal well-being. Work–life balance has effectively disappeared, leading to constant exhaustion and burnout. Instead of supporting employees, the work-from-home model appears to function primarily as a cost-saving mechanism for the organization—reducing expenses such as electricity, water, and office space—while silently transferring the burden onto employees.

Cons

Filling the timesheet has been made more important than health or family. Even during personal emergencies or while on leave, employees are still expected to complete and submit timesheets. This reflects an unhealthy level of micromanagement rather than trust or empathy. Micromanagement is excessive—every break needs to be reported, monitored, and justified. Long internal meetings, unnecessary procedures, constant “pravachans,” and endless document filling consume productive time without adding value. Teams are already overloaded, yet sprint planning has become meaningless and chaotic, as clients continue to add tasks while internal management simultaneously pressures teams to complete everything ahead of schedule. Despite this unrealistic workload, there is no recognition of effort. Promotions, appraisals, hikes, and rewards circulate only within management circles or among those who appease them. Talented and hardworking employees remain buried under deliverables, with no appreciation, no praise, and no career growth. Their contributions are ignored, leading to frustration, burnout, and a deep sense of being undervalued. Self-respect and dignity of employees are not valued. Instead of being treated as responsible professionals, employees are treated like nursery kids—constantly monitored, instructed, and controlled. Frequent layoffs have created a culture of fear and insecurity. Employees hesitate to speak up, push back on unrealistic expectations, or request movement out of unhealthy projects because they fear being targeted or labeled as non-performers. This environment suppresses honesty, innovation, and psychological safety.

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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