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      TELUS Digital

      Engaged employer

      TELUS Digital reviews

      The pay is not worth the stress. - Travel Counselor TELUS Digital Employee Review

      1.0
      26 Mar 2026
      Travel counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits, great co-workers, otherwise meh

      Cons

      It's an American Sweatshop. Full stop. You will never make ends meet in this economy if you work at Telus. Accept it. Micromanagement about unrealistic KPI's is a daily thing. The stress of the job does not justify the awful pay, filthy facilities, no loyalty to long-time employees, no maternity leave, and no vacations. Sure you get Perfect Attendance Days, but even if you had perfect attendance, adherance and everything else, you only get a single DAY every quarter. Pathetic. Telus is where careers go to die. It's the place you work when you are desperate and don't have any other offers.

      Explore other reviews about TELUS Digital

      5.0
      5 June 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business outlook

      Pros

      remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

      Cons

      Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

      2.0
      16 June 2026
      Us rater
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, but that’s about it.

      Cons

      They’re incompetent and training is vague/lukewarm. Half of the work you do will be inconsistent and unstable or a waste of time bc they have technical issues all the time. I am writing this out of anger, so please excuse any typos.

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