Cons out weigh the Pros - Team Lead TELUS Digital Employee Review

2.0
28 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Very diverse culture where everyone is respected for there differences. There are a lot of amazing people that work here. The give back to the community is amazing. They training programs for leadership are great and they continue with the leadership training as you grow.

Cons

There is a lot of favoritism that goes on. People get promoted based off of this putting people in leadership roles that shouldn't be there. A lot of leadership does not perform their basic job function and the workload gets put on the few that do with no repercussions for those that don't. If you cause any waves by reporting issues of harassment and mismanagement, there is retaliation with no protection from HR. When you are in leadership, the mentality is you are salary and you work 24/7. It doesn't matter what hours you are scheduled to work, you are expected to respond to everything immediately, even if you work nights and sleep in the day. You are also expected to work on multiple projects in addition to your primary responsibilities with no consideration for work life balance. Taking PTO is almost impossible when you are in leadership.

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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