Great Support System - Level II Support Analyst TELUS Digital Employee Review

4.0
7 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Pro-Agent and care about the welfare especially this Pandemic, providing mental health awareness , how to safeguard your inner self during this Pandemic and will give you know how to save money for your future retirement. Has a full support system wherein you can share your voice for any feedback and even can email higher ops of any complain. It’s an open-door policy. You can level-up and your tc can help you plan that ahead of time.

Cons

Below the salary compare with other BPO.

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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