Great supervisors - Customer Service Representative (CSR) TELUS Digital Employee Review

4.0
8 June 2024
Recommend
CEO approval
Business outlook

Pros

Employers really care about their employees personal health/work-life balance. If you need a personal day they'll do everything they can to give it to you as soon as possible. They care that you are mentally, physically and emotionally ok.

Cons

Surprised company with layoffs. No one was informed that this was a possibility, not even the team leaders/supervisors knew until the day they were telling employees they were laid off.

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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