Project Digital Marketing – Disastrous Experience - Team Leader TELUS Digital Employee Review

2.0
21 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- The salary was competitive compared to the market. - My direct ops manager was supportive and genuinely tried her best.

Cons

- The recruitment process was a joke—talent acquisition reached out, then ghosted, and made false promises about work conditions and the welcome bonus. - Senior leadership was an absolute disaster. Leadership changed multiple times, and every replacement was worse than the last. - The work environment was beyond toxic—leaders shouted on the floor, intimidated employees with job loss threats (which eventually came true for all). - Poor decision-making, empty promises, and a complete lack of direction. I've never worked in such a chaotic, toxic environment. Avoid at all costs.

Explore other reviews about TELUS Digital

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

4.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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