Pretty good - Customer Service Associate TELUS Digital Employee Review

4.0
23 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good flexibility for students, good pay for some languages

Cons

Less valued as an employee over time, some of the advertised flexibility starts to become a problem

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

See reviews by: Helpful|Rating|Date|All