Great place to work. - Customer Service Associate TJ Maxx Employee Review

4.0
19 Nov 2012
Recommend
CEO approval
Business outlook

Pros

They are pretty good about giving time off when requested in time. Give quarterly raises based on improvement, reliability, and customer service ability. The associates are very friendly and easy to work with.

Cons

The biggest problem I had with this company is the way they do the attendance. When you clock in one minute late they write that in your chart. They treat you as if you were an hour late, and there have been plenty of times that I have had to clock in late because they like to take their time opening the doors to let me in. My manager has told me that she does not know how long it may take her to get to the door, which it should never take more than two minutes but has taken them fifteen, so I should leave even earlier. I already arrive five to ten minutes early ninety percent of the time.

Explore other reviews about TJ Maxx

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment n peaceful

Cons

The manager was rude as heck

4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

-flexible and accomodating hours - good partime job for college student - very neutral experience, but the fact that it wasn't terrible makes it a pro -10% employee discount

Cons

-lower pay than other retail places ($12 when I was there) - general cons that just come with retail (rude customers, boring tasks, etc.) - store is constantly being rearranged, and is also disorganized on purpose so customers have to search through/look at more things to find what they are looking for -CONSTANTLY having to push the TJ Maxx credit card and having managers literally walk by to make sure you are - can't wear t-shirts or any graphic tees including ones in the store (which always bothered me because if they can sell it I should be able to wear it)

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